Order Fulfillment:

  All orders will be processed and shipped within 2 business days, except for back ordered items. If an item will be on back order for more that 4 days, we will ship the rest of your order and ship the back ordered item as soon as it is back in stock.

  All orders are shipped by Postal Priority with delivery confirmation. If the order does not arrive within 7 business days, please email or call our office to have us track it. Allow 7 days before calling.

Shipping fees are as follows:

  Flat rate shipping & Handling fee is $7.00

Payment Methods:

   We accept all major credit cards, Visa, Master Card, Discover and American Express.

Guarantees and policies:

Blue Stuff Pain Relief Products:

We honor the Blue Stuff Guarantee:

   Blue Stuff, Inc. products all come with a satisfaction money back guarantee!

   Please follow individual product directions for maximum benefit. However, results may vary depending on the individual.

  Our guarantee for all topical products (such as SuperBLUE) found under the categories
  SuperBLUE, Beauty Care, and Skin Care:  Use all topical products as directed for 21 days. If you are not satisfied and desire a refund please send your half empty container, along with the original invoice (including the credit card number and Exp date that you used for the original purchase), back to us within thirty days from receiving the products.

   Refunds do not include the cost of shipping and handling. Allow four weeks for your refund from the date the product is returned. All prices are subject to change without notice.

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Natural Radiance Products:                                                                     

 We guarantee all products to be without defect and in sealed containers. If any product or the pump mechanism is defective, or the product is damaged in shipment, please call our office at 888-660-8831 to request a return authorization. When we receive the product, we will ship you a new fresh product immediately.

Q. Do you guarantee that the products will work for me, and can I return them if I'm not satisfied with the results?
A. We cannot make any guarantees about how the products will work for any individual. The goal is to attain hormone balance and the time needed to accomplish that is dependent on many factors, including age, health, diet, nutritional deficiencies, whether your glands are funtioning properly and how long your homones have been out of balance.  You may need to adjust your dose back and forth to find what works best for you. Remember, if you have decided to take responsibilty for your own hormonal health, you need to have as much knowledge as possible, so be sure you read at least one or several of the books highlighed above. If you would like to read the testimonials of others who are using our products, please click here.
  Please give the products at least 1 or 2 months to re-establish hormone balance. Due to the importance of progesterone in hormone balancing, we would rather you did not order estrogen creme if you are not going to also use progesterone creme. If you already have a progesterone cream, please continue to use it until it is gone, but do consider ordering our progesterone when you run out. You will be very happy with its effectiveness!
We will refund any products returned with unbroken seals but not products that have been opened unless they are defective when you receive them. We can't refund the shipping cost. A 10% re-stocking fee will be applied to any unopened returns. Returns must be approved in advance by phone or email. We will need to have you include your invoice or packing slip and the credit card number used to order, since we don't store your card number in our computer.

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All other Products:

We guarantee all products to be without defect and in sealed containers. If any product or container is defective, or the product is damaged in shipment, please call our office at 888-660-8831 to request a return authorization. When we receive the product, we will ship you a new fresh product immediately.

 We will honor any gurantees made by the product manufacturer in regard to product effectiveness. However, since the products are natural supplements and we cannot make any claims about how they might affect or improve your health, we cannot guarantee them for any specific health benefit.

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After obtaining a return authorization, return unused product that you have purchased from us to:                                     Natural Alternatives
                                    21291 E 600 N Rd
                                    Georgetown, IL 61846

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